Cryptocurrency exchange can be a little complicated, but we’re here to simplify things. To help your deposit go smoothly, please check the following before sending any funds:
- Account ownership: Make sure the name on the bank account you are depositing from matches the name on your Ferriswheel account.
- Deposit minimum: Make sure your deposit is above the minimum required amount.
- Deposit limits: Make sure the deposit will not result in you exceeding any of your deposit limits.
- Compatible bank: Make sure you are not depositing from a third-party payments processor.
If you notice any unexpected delays in having funds credited to your Ferriswheel account, please contact support. Our crypto trading experts are always on hand to help.