Ferriswheel is dedicated to keeping crypto trading as seamless as possible. We do not accept deposits from, or withdrawals to, third-party payments processors (TPPPs) for compliance reasons. This is because it is difficult to verify that a transaction actually came from or is destined for an account associated with the client on Ferriswheel. Our system will also automatically return deposits from TPPPs.
Important: We cannot assist with the tracing of transactions through TPPPs that have not reached our systems. Such problems lie with the TPPP and need to be resolved by them. Ensure that you read the full deposit information on deposit pages when funding your account.
Examples of TPPPs
Below are some of the TPPPs we do NOT support (Note. that this list is not complete):
- The Currency Cloud
If a TPPP issues you a unique bank account or IBAN that is in your name, we might be able to accept deposits or withdrawals via them.
If you are unsure whether you have been issued a unique bank account or IBAN in your name, ask your TPPP’s support team for assistance.