Face Photo Selfie Instructions

The following details are essential for submitting a good Face Photo / Selfie. Without a good face photo, you may not be able to access your crypto trading accounts with us. Use the tips below to ensure your photo is accepted to continue to buy crypto safely.

  • If you’re taking a photo via the device’s camera, ensure there is adequate lighting.
  • Your face and shoulders should be within the frame and directly facing the camera.
  • Do not wear sunglasses or a hat, or anything that obscures your face.
  • If you’re uploading a Face Photo from your device, choose a recent high-quality photo.
  • Do not crop your image from a group photo.
  • Ensure that no sensitive information (usernames, passwords, etc.) is in the background.
  • When choosing a photo, choose one that is indoors.
  • Photos should be original, without any edits, and not taken by a professional.
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