For Rookie (Level 1), Advanced (Level 2), and Master (Level 3) level verification, we only accept valid government-issued ID documents. We do this to help ensure the safety of all our bitcoin UK users.
What is an acceptable ID scan/photo?
| Image requirements | Reasons for rejection |
| ✓ Full colour image | ✘ Image is black & white (or grayscale) |
| ✓ All details on ID are readable | ✘ Image has a watermark, is blurred or has any other obfuscation |
| ✓ ID is well lit | ✘ ID details are obscured by light glare or reflections (be careful with flash!) |
| ✓ ID is in good shape | ✘ ID is torn, badly damaged, or has holes |
| ✓ ID is in upright position | ✘ ID is rotated sideways or upside-down |
| ✓ ID occupies most of the image | ✘ Too much space around the ID |
| ✓ Background is visible all around the ID by 1-2 cm (1/2"-1") | ✘ ID edge is cropped (even if "just a little bit") |
Good examples
An ideal scan/photo of an ID card
An ideal scan/photo of a passport
Bad examples
Screenshots of your computer or mobile
Blurry or black and white photos
Missing corners or contents
Noticeable damage
